Privacy Policy
Last updated: January 1, 2026
Tim's Auto Glass ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share information when you visit timsautoglassak.com or utilize our auto glass repair and replacement services.
1. Information We Collect
When you request a quote, book a service, or communicate with us, we may collect the following personal information:
- Contact Information: First and last name, email address, phone number, and billing/service addresses.
- Vehicle Information: Make, model, year, and Vehicle Identification Number (VIN) to accurately source OEM-equivalent glass.
- Insurance Information: If you elect to have us bill your insurance directly, we collect your policy number and provider details.
2. How We Use Your Information
We use the information we collect strictly to provide and improve our services, including:
- Generating accurate quotes via NHTSA database lookups.
- Processing appointments and dispatching mobile technicians.
- Communicating updates regarding your service.
- Processing payments and coordinating with your insurance provider.
3. Information Sharing
We do not sell, rent, or trade your personal information to third-party data brokers. We only share information in the following circumstances:
- Service Providers: We may share minimal required data with third-party vendors who assist us with operations (e.g., payment processing, email routing).
- Insurance Networks: If you file a claim, we must securely share your vehicle and damage data with networks like Safelite Solutions (SGC) or LYNX Services to process your coverage.
- Legal Compliance: We may disclose information if required by law, court order, or governmental regulation.
4. Data Security
We implement industry-standard security measures, including SSL encryption and Edge protection via Cloudflare, to protect your data from unauthorized access. However, no internet transmission is entirely secure, and we cannot guarantee absolute absolute digital security.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Tim's Auto Glass
1307 E 74th Ave #4, Anchorage, AK 99518
Phone: (907) 538-7679